Our Commitment to Business Continuity (BCP)

At our firm, we recognize the development and operation of a robust IT infrastructure as an important component of our professional legal services. We have established and implemented a Business Continuity Plan (BCP) to prepare for diverse risks, including natural disasters, infectious diseases, and cyber threats. Our BCP is not merely a backup strategy; it is designed as a framework to support the continuity of important services to the extent reasonably possible under various circumstances.

1. Multi-layered Data Preservation and Protection of Legal Integrity

Important business data and electronic records related to patent, trademark, design and other intellectual property matters are preserved across multiple, geographically separated locations and different types of storage environments. This framework is intended not only to provide data redundancy, but also to help maintain data integrity and preserve the evidentiary value of legal and procedural records over time.

2. System Redundancy and Operational Autonomy

Our core business systems utilize redundant configurations, enabling prompt recovery or transition to backup systems in the event of a failure. By maintaining high operational autonomy centered on our managed infrastructure, we seek to minimize the impact of failures in specific external platforms and maintain our ability to meet statutory deadlines and filing requirements.

3. Email Security & Reliability: Authenticity and Delivery Management

We place importance on the authenticity and reliability of external communications and maintain technical and operational measures to support stable communication.

■ Authentication via Sending Domain

To prevent spoofing and unauthorized modification, we have implemented SPF, DKIM, and DMARC protocols. These measures support the authenticity of our sending domain, and we regard the maintenance of communication trust as part of our professional responsibility to protect our clients.

■ Optimization of Delivery Routes and Autonomous Control

We utilize a hybrid configuration that combines an autonomous SMTP relay infrastructure with reliable external cloud delivery platforms. Rather than relying solely on a single service provider, we manage our own domain reputation and seek to reduce the risk of communication disruption caused by external factors.

■ Bidirectional Communication Stability and Monitoring

On the outbound side, our monitoring system detects delivery errors, including bounces, in real time. On the inbound side, we maintain a robust server infrastructure optimized through years of operational experience. This bidirectional management helps reduce the risk of non-delivery or delay and supports effective and reliable information transfer.

---

4. Secure Remote Access and Zero Trust Operation

To support business continuity during emergencies or while traveling, we maintain a remote work environment secured by encrypted communications and multi-factor authentication. We operate based on the concept of Zero Trust, rather than relying solely on perimeter-based defense, and seek to minimize information leakage risks while enabling prompt legal services regardless of location.

5. Flexible Integration with External Environments

While our basic approach is to ensure confidentiality through our managed infrastructure, we also strategically use external data centers and cloud services where appropriate. This hybrid approach enables us to combine confidentiality with operational flexibility and to reduce the risk of business interruption in the event of geographical or physical disruptions.

6. Continuous Evaluation and Technical Improvement

We define our BCP as a framework that evolves through operation. We conduct regular reviews and make continuous improvements based on operational logs, technological developments, and changes in legal, regulatory and social circumstances. Through staff training and internal awareness, we seek to maintain a culture in which technology is used as a practical tool to support professional services even in emergency situations.