Our Commitment to Business Continuity (BCP)

At our firm, we recognize the development and operation of a robust IT infrastructure as a core component of our professional legal services. We have established and implemented a comprehensive Business Continuity Plan (BCP) to prepare for diverse risks, including natural disasters, infectious diseases, and cyber threats. Our BCP is not merely a backup strategy; it is a meticulously designed framework to ensure uninterrupted service under any circumstances.

1. Multi-layered Data Preservation and Protection of Legal Integrity

All critical business data and electronic records related to the patent/trademark prosecution process are preserved in real-time across multiple, geographically dispersed locations using diverse storage systems. This ensures not only data redundancy but also maintains data integrity and safeguards the evidentiary value of legal documents for years to come.

2. System Redundancy and Operational Autonomy

Our core business systems utilize redundant configurations, enabling an immediate switch to standby systems in the event of a failure. By maintaining high operational autonomy centered on our managed infrastructure, we minimize the impact of failures in specific external platforms, ensuring our ability to meet statutory deadlines and filing requirements at all times.

3. Email Security & Reliability: Ensuring Authenticity and Deliverability

We maintain structural control over the authenticity and reliability of our external communications.

■ Proof of Authenticity via Domain Authentication

To prevent spoofing and unauthorized modification, we have fully implemented SPF, DKIM, and DMARC protocols. This technically verifies our legal identity as the sender, and we consider ensuring this communication trust to be a fundamental professional obligation to protect our clients.

■ Optimization of Delivery Routes and Autonomous Control

We utilize a hybrid configuration that combines an autonomous SMTP relay infrastructure with highly reputable external cloud delivery platforms. Rather than relying solely on a single service provider, we actively manage our own domain reputation, thereby mitigating the risk of communication failure caused by external factors.

■ Bi-directional Communication Stability and Monitoring

On the outbound side, our monitoring system detects delivery errors (bounces) in real-time. On the inbound side, we maintain a robust server infrastructure optimized through years of operational experience. This dual-layered management eliminates structural risks of non-delivery or delay, ensuring effective and reliable information transfer.

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4. Secure Remote Access and Zero Trust Architecture

To ensure business continuity during emergencies or while traveling, we provide a remote work environment secured by end-to-end encryption and Multi-Factor Authentication (MFA). We operate on a "Zero Trust" principle--not relying solely on perimeter defense--to minimize data breach risks while providing swift legal services regardless of location.

5. Flexible Integration with External Environments

While we prioritize confidentiality through our managed infrastructure, we also strategically leverage external data centers and cloud services. This hybrid approach provides the flexibility to minimize business disruption even in the event of geographic or physical disasters.

6. Continuous Evaluation and Technical Improvement

We define our BCP as an evolving framework. We conduct regular reviews and implement continuous improvements based on actual operational logs, latest technological trends, and regulatory changes. By fostering a culture of "leveraging technology to execute professional duties," we ensure that our firm remains resilient and ready for any challenge.